Frequently Asked Questions
Who can buy from Mike's Finest?
We sell to retail florists, wedding planners, and event coordinators. There are a few other exceptions that qualify, such as interior designers and nurseries. We will review your credit application if your business license is outside of these parameters. Currently, we are not accepting any new customers that are home-based.
However, we DO NOT sell to the general public. We are strictly "wholesale-to-retail" in order to protect the interests of the customers that we serve.
However, we DO NOT sell to the general public. We are strictly "wholesale-to-retail" in order to protect the interests of the customers that we serve.
What information is required to establish an account with Mike's Finest?
We require a copy of your business license, tax resale number, and a completed credit application. You may obtain a copy of the credit application below.
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Once an account has been established, what are my payment terms?
UPDATED DELIVERY FEE - effective 2/1/2022 | |
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At the inception, we treat all accounts as C.O.D. It may take up to 12 months to establish an acceptable payment history to grant terms. Please open the file below to view our credit policy.
Where do I send the credit application and business license?
Our fax number and e-mail address can be found at the top of the credit application. You can either e-mail or fax the requisite forms to us. Or for your reference you can find them below:
FAX: 770-729-8077
EMAIL: admin@mikesfinest.com; nancy@mikesfinest.com
FAX: 770-729-8077
EMAIL: admin@mikesfinest.com; nancy@mikesfinest.com
What areas does Mike's Finest serve?
We are currently licensed to sell in Georgia and Alabama. If you are outside of these states, we will contact you as to whether or not we are able to operate in that region.
How do I submit an order to Mike's Finest?
You may submit an order directly to one of our sales team members, by fax, by e-mail, or phone our office.
PHONE: 770-729-1700
FAX: 770-729-8077
EMAIL: admin@mikesfinest.com
PHONE: 770-729-1700
FAX: 770-729-8077
EMAIL: admin@mikesfinest.com
How far in advance should I submit my order?
We strive to have orders in at least one week prior to your desired delivery date (this time period increases during high volume times such as Valentine's Day and Mother's Day). This allows us time to secure the best product at the best price available. It also allows time to re-order the product if a mishap occurs, i.e. our vendor sends the wrong color, your product gets held at customs, etc. Having advanced notice of your order prevents us from having to use expensive means of shipping the product, which ultimately increases the cost of your desired product.
How specific should my order be?
The more specific, the better. We always strive to deliver exactly what you order; however, due to availability, we may have to make substitutions. However, we will never make a substitution without notification.
Can I trust the color resolution on your website?
Unfortunately, the answer is 'NO.' We strive to provide you with the most accurate representations of what our product looks like, we cannot guarantee that the pictures on our site are 'true' to product color. Even the same varieties can look markedly different from two vendors due to factors such as soil conditions, sunlight, temperature, and other agricultural conditions.